Terms of Use
Last updated: 10 November 2026
1. About us
This website, www.eu-unlockr.com (the "Website"), is operated by:
Lacroix Consulting L.L.C-FZ, trading as EU Unlockr
Commercial License No. 2528655.01
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Email: simon@eu-unlockr.com
"We", "us" and "our" refer to Lacroix Consulting L.L.C-FZ. "You" refers to any visitor or user of the Website.
The Website is hosted by Vercel.
2. Acceptance
By accessing the Website, submitting a form on it or contacting us through it, you accept these Terms of Use. If you do not accept them, please do not use the Website.
The Website is intended for adults. You must be at least 18 years old to submit an enquiry.
3. Information on the Website
The Website presents EU Unlockr and the French residence routes we work on. You acknowledge that:
- We are not a law firm, and the Website does not provide legal, tax or financial advice.
- We are not a government body and we are not affiliated with, endorsed by or acting on behalf of the French Republic, any French consulate or prefecture, or any visa application centre.
- Decisions on visas and residence permits are taken exclusively by the competent authorities. Information on the Website does not guarantee any decision or processing time.
- Information published on the Website is general in nature, may become out of date, and does not take account of your personal circumstances.
- Prices displayed on the Website are indicative. Nothing on the Website constitutes a binding offer.
4. Contacting us through the Website
You may contact us through the eligibility form on our contact page, or through WhatsApp.
By sending us a message on WhatsApp, you agree that we may reply to you on that channel. You can stop receiving messages from us at any time by replying STOP in the conversation.
WhatsApp is provided by Meta Platforms. When you communicate with us there, Meta's own terms and privacy policy apply in addition to ours. We do not control its availability or security.
Do not send us content that is unlawful, abusive, fraudulent or infringing. How we handle the personal data you send us is described in our Privacy Policy.
5. Acceptable use of the Website
You agree not to:
- use the Website for any unlawful, fraudulent or harmful purpose;
- attempt to gain unauthorised access to the Website, its servers or any connected system;
- introduce malware, conduct denial-of-service attacks, or scrape or harvest data at scale;
- copy, republish, resell or commercially exploit any part of the Website without our prior written consent;
- impersonate any person or misrepresent an affiliation with EU Unlockr.
We may suspend or block access to the Website in the event of misuse.
6. Intellectual property
All content on the Website (text, structure, graphics, logos, photographs and videos) is owned by or licensed to Lacroix Consulting L.L.C-FZ and protected by applicable intellectual property laws.
Third-party trade marks and names appearing on the Website remain the property of their respective owners.
7. Third-party links and services
The Website uses or links to third-party services, including Google Tag Manager and Google Analytics (only with your consent, see our Cookie Policy), WhatsApp by Meta, and external websites such as official government sources. We do not control them and are not responsible for their content, availability or practices. Your use of them is governed by their own terms.
8. Disclaimer and liability
The Website and its content are provided "as is" and "as available". To the fullest extent permitted by applicable law, we disclaim all warranties as to accuracy, completeness, currency, uninterrupted availability, or freedom from errors.
To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the Website, nor for the decisions of any authority or the acts of any third party. Nothing in these Terms excludes liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded.
9. Privacy
Our processing of personal data is described in our Privacy Policy, which forms part of these Terms. Our use of cookies is described in our Cookie Policy.
10. Changes
We may update these Terms at any time. The version published on the Website at the time of your visit is the version that applies. The date of the last update appears at the top of this page.
11. Governing law and jurisdiction
These Terms and any dispute arising from them or from your use of the Website are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai. The courts of Dubai shall have exclusive jurisdiction, without prejudice to any mandatory consumer protection rules applicable in your country of residence.
These Terms are drafted in English. Any translation is provided for convenience; in case of discrepancy, the English version prevails.
12. Contact
Lacroix Consulting L.L.C-FZ, trading as EU Unlockr
Commercial License No. 2528655.01
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Email: simon@eu-unlockr.com
For any question, write to simon@eu-unlockr.com or use the contact page.